Privacy Policy
HOTEL TRANZ respects your right to privacy of all customer and Business Partner personal information (personal Data) provided by you as confidential. This Privacy policy describes how we collect, use, share or otherwise process customer information. We are committed to ensuring the personal data you provide will collected and kept it secure.
HOTEL TRANZ is the data controller when customer provide information to us.
“ Personal Data ” refers to personal information which is capable of identifying you as an individual for example :
Your Personal information, contact information, passport and visa information, identity card
Guest stay information (hotel or residences where your stay, date of arrival and departure, special requests, telephone number)
Your credit card details, membership information, account details
Information about your use hotel facility and service
Image of you of our hotel areas by CCTV
Conversation you have with our reservation or sale team
Information about device you use to internet with us
Information about who you are travelling with
All this information is stored securely with restricted access and handled with the greatest respect for your privacy. And this information only be used for voluntary purpose, HOTEL TRANZ will obtain your consent and you can tell us not to be use your information and we will not to do so.
We collect your information directly and indirectly when your interacting with our product and service which including
Book a room online via e-mail, official website, Facebook and phone
Sing up to our loyalty program
Visit our website or application
Visit our hotel and use our service
Access hotel internet
Use social media functionality
Post review of your stay or interaction with us
Complete our market research/ customer surveys
Enter competitions or promotions
There are some activities where we use your personal information with your consent such as sending you marketing messages by e-mail (promotion, news of hotel’s product and service). We would ask your permission first and you could opt-out any time
There may be situations where we need to use your information to comply with legal obligations such as It is required by law to keep records of who is in our hotels in case there is an emergency and security safety reason.
We intend of use your personal information (your name, address, telephone number, e-mail and other contact details) to sent you marketing communication massage such as direct mail, e-news, telephone calls and SMS, offer, promotions, event to be offer by us or our business partners. We may not use your personal information for direct or e-marketing without your consent. If you do not allow us to use your personal information. You may opt out from receiving marketing communication at any time.
To maintain the accuracy of your personal information, as well as preventing unauthorized access to and ensuring the correct use of your personal information, we have carried out appropriate physical, electronic and managerial measures to safeguard and secure the personal information we collect. Whilst we make every effort to protect your personal information, no security measures can guarantee that your personal information will not be subject to interference
If you have any questions or comment about our privacy policy please contact us at :
HOTEL TRANZ
53 Phayathai Rd., Ratchathewi, Bangkok, Thailand 10400
Tel : (+66) 02 245 6779 Fax : (+66) 02 245 6253
E-mail : info@hoteltranz.com , rsvn@hoteltranz.com
HOTEL TRANZ
53 Phayathai Rd., Ratchathewi, Bangkok, Thailand 10400
Tel : (+66) 02 245 6779 Fax : (+66) 02 245 6253
E-mail : info@hoteltranz.com , rsvn@hoteltranz.com